Terms of Sales
General conditions of sale of Luminadeus LLC
1. Scope
These general conditions of sale (CGV) apply to all sales made by Luminadeus LLC, a company registered in the United States, with customers located in France, Switzerland, Luxembourg, Andorra, Belgium, as well as that internationally.
2. Orders
Orders can be placed on the Luminadeus LLC website. Confirmation of the order leads to acceptance of these GTCs, recognition of having perfect knowledge and the waiver to take advantage of your own purchase conditions or other conditions.
3. Products and services
The essential characteristics of products and services are presented on our website. The customer is required to inform them before any ordering.
4. Prices
The prices of products and services are indicated in US dollars and are those in force at the time of the order. They can be changed at any time. Prices may vary depending on the country of delivery due to customs taxes and costs.
5. Payment
Payment is due to order. Payments can be made by bank card or other means indicated on the site. Transactions will be converted into US dollars at the exchange rate in force.
6. Delivery
The delivery of products can be made in France, Switzerland, Luxembourg, Andorra and Belgium, as well as in other countries. The delivery costs and deadlines vary depending on the destination and the delivery method chosen.
7. Customs duties
For deliveries outside the United States, customs duties or other local taxes may be due. These rights and sums do not fall under the spring of Luminadeus LLC. They will be borne by the customer and fall under his responsibility.
8. Right of withdrawal
Customers located in the European Union benefit from a right of withdrawal in accordance with the legislation in force. This right must be exercised within the legal period from receipt of the product.
9. Guarantees and responsibility
Luminadeus LLC undertakes to comply with the legal guarantees in force in the countries of delivery. The responsibility of Luminadeus LLC cannot be engaged in the event of non-compliance with the legislation of a country where the products are delivered.
10. Disputes
Any dispute relating to the interpretation and execution of these GTCs is subject to American law. In the event of a dispute, an amicable solution will be sought before any legal action.
FAQ
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QUAND RECEVRAI-JE MA COMMANDE ?
Le traitement de votre commande, la manufacture des produits et la livraison (gratuite) demandent à notre équipe un délai de 10 à 15 jours ouvrables maximum. Nous mettons tout en œuvre pour que vous receviez votre commande le plus rapidement possible, sans pour autant compromettre la qualité de notre marchandise.